Posted on December 1, 2009


New Resources for CLAS Standards

“The U.S. Department of Health and Human Services-Office of Minority Health issued CLAS (Culturally and Linguistically Appropriate Services) Standards in 2000, recognizing that culturally appropriate services have a positive impact on the health of culturally diverse populations. The standards offer a framework to address the structural, clinical, and organizational barriers that contribute to health disparities.”

The DPH CLAS Initiative is pleased to present this latest tool to assist agencies with implementing the CLAS Standards. The manual offers innovative and practical approaches for agencies to incorporate the federal CLAS principles and practices into all aspects of organizational activities. “Making CLAS Happen: Six Areas for Action” divides the standards into six chapters:

  • Foster cultural competence
  • Build community partnerships
  • Collect and share diversity data
  • Benchmark: plan and evaluate
  • Reflect and respect diversity
  • Ensure language access

Each chapter includes hands on tools, resources lists and case studies from public health and social service providers across Massachusetts.

Resources are available at the Massachusetts Department of Health and Human Services website.